Olivetto’s foray into the Ramadan iftar deal bandwagon in its very first year is a mixture of buffet deal and a la carte. While it’s far better than the other iftar platter + main entrée + dessert combo deals like the one offered by Fuchsia, it falls far behind the ones offered by veterans like Hobnob Café, Arizona Grill and Roasters. Even Necos‘s iftar deal although slightly expensive than Olivetto, fares better than Olivetto.
When we say it’s better, the major reason is that of the diversity of items on offer. Not only any item, but main entrees. For instance, Necos is offering its main entrées, each item worth over Rs.500, as part of its iftar dinner buffet. Same goes for Hobnob Café, Arizona Grill and Roasters.
Olivetto’s buffet is confined to Iftar items only: chana chaat, fruit chaat, samosa, jalebi, pakora, dahi phulki, sandwiches, khatta aaloo – the usual suspects. However, it has tried to innovate a bit with the addition of falafel, hummous, baba ganoush, moutabel and pita.
Olivetto followed the brilliant marketing acumen of ‘Under-promise over-deliver’ to the hilt by offering a single slice of pizza and a glass of soft drink that wasn’t mentioned on the menu. What’s more, the slice of pizza was brought individually to the table and not kept on the iftar buffet table to ensure that people didn’t take it for granted.
What’s more, it was hot, fresh and scrumptious, showing that Olivetto really put the effort to get it right in spite of the fact that customers weren’t even expecting it. Simply brilliant.
In addition to this, there was a bottle of mineral water served as well which again wasn’t mentioned. The only drinks mentioned were tea and rooh afza. It seems Afroza Bhamani knows a thing or two about marketing.
Yes, they could make this strategy even more brilliant by offering a second round of pizza and drinks. Judging by our satiated appetites by the items on offer, we don’t think many people would opt for the second helping let alone a third one, but the goodwill this simple gesture would generate would be tremendous.
One thing worth noting here is that even the two types of sandwiches on offer were not part of the menu and were in fact part of the ‘over-deliver’ strategy. In order to ensure that people don’t take these sandwiches for granted, Olivetto would do well to serve the sandwiches separately just like the pizza.
While the roast beef sandwich was just okay, the chicken grilled sandwich was simply divine.
The fruit chat although refreshing was just another chat. Olivetto could definitely have sexed it up by including as many seasonal fruits as are available these days instead of just the rudimentary essentials. What’s more they could have made a cream fruit chaat! Now that would have given the customers something to cherish and the competitors to think about since fruit chaat is one area no one pays much attention to.
Baba ganoush was delectable. Hummus we felt was a bit of a let down in the sense that the tangy taste of baba ganoush was present in it as well. There are numerous ways of preparing the hummous and one of the most common ways is sans the tanginess. Here when you’re already offering one sour salad it makes sense to vary the taste of the other one.
The pita bread served with the iftar was in the form of long narrow strips and strangely hardened to the point of being crisp. However, the one served with the main entrée was hot and soft.
Apart from this iftar menu, Olivetto offers two different platters from which you can choose one. One they call the house platter and the other Mediterranean platter.
Both the platters comprise of a main entrée with a sideline thrown in for good measure and a dessert. However, there’s not much choice within the two platters. Once you choose one of the platters, you’ll have to go with the fixed items on the menu.
The Mediterranean platter comprises of the following:
- Lamb Chops and Beef Kabab or Samak Harra
- Shish Taouk with lemon and coriander sauce
- Vermicelli rice
- Om e Ali or Crème Brulee
We tried both the lamb chop version and samak harra version (you could choose only one in a platter).
Samak Harra is a Lebanese chilli fish. It is basically Sautéed fish fillet topped with garlic, cilantro, pureed tomatoes, onions and spicy seasonings, and sometimes sprinkled with toasled pinenuts. The Olivetto version was scrumptious.
Shish Taouk is a common Lebanese dish that comprises of grilled chicken skewers marinated in olive oil, lemon, parsley, and sumac. While every other restaurant these days is offering this delicacy including BBQ tonight, the shish taouk at Olivetto far outweighed the rest of the competition. The biggest difference was in the quality of the meat itself and the way it was prepared. The chicken pieces were not only succulent; they literally melted in your mouth. Normally the chicken you would find in shish taouk at most Pakistani restaurants is rough and dry. What’s more, lemon is an inherent ingredient of shish taouk which almost all pakistani restaurants fail to incorporate. At Olivetto what you get is a rare gem.
The lamb chops were delectable as well. Maybe a bit over-marinated to offset any smell that is associated with lamb meat, but worth digging your teeth into.
For dessert, you could either go with Om e Ali or Crème Brulee. We tried both.
Om e Ali is an Egyptian dessert that contains phyllo dough or puff pastry, milk and nuts. There’s no rule as to what nuts to use, and we felt that Olivetto went a bit overboard with the nuts and all. It was too rich a dessert, but if that’s your cup of tea, then you’re going to love it.
Crème brûlée also known as burnt cream, crema catalana, or Trinity cream is a dessert consisting of a rich custard base topped with a contrasting layer of hard caramel. It is a strange dish, with sugar sprinkled on top of the custard and caramelized with usually a butane torch.
Although the custard base can be flavored with pretty much anything including chocolate, orange and coffee, at Olivetto it was vanilla flavored and served cold. Although we couldn’t get through it, having stuffed ourselves already, it was pure heavenly bliss. And if you yearn for your toddler days, the semblance of Cerelac taste in this french dessert is sure to give you a jolt of nostalgia.
The House Platter comprised of :
- Penne Arrabiata
- Chicken with mushroom sauce or pepper steak
- Gratin/mashed potatoes in sauce
- Roasted vegetables
- Italian bread pudding with ice cream
The chicken with mushroom sauce that we chose over pepper steak was simply divine.
The Penne Arrabiata however was mediocre.
The roasted vegetables were done sparingly. If you like your vegetables to be a bit raw, you would enjoy it.
The mashed potatoes with sauce wasn’t anything to write home about either.
The Italian bread pudding with ice cream was sumptuous, with the quantity enough to satiate your desire.
Although both the platters are enough to satiate your appetite especially when you take into account the iftar items and the pizza, on the face of it, it looks like you’ve been duped. Maybe because the menu claims it to be a platter and what you’re presented with is a solitary plate with all the items advertised bunched together.
Maybe they need to change the wording, removing the word ‘platter’, or if they continue to use it, rearrange the items to appear more expansive.
Although the service was generally good, one minor irritant we felt was the over-eagerness of waiters to leap to our table at every opportunity to pick up the plate irrespective of whether they were empty or not!
There’s a very thin line between being too attentive and too ignorant and the staff ought to be taught about the right timing.
Olivetto may have become relatively popular but the fact that it was completely deserted (once the Iftar deal was over) on a Saturday night ought to be a cause for concern. Maybe people were present in one of their private dining rooms but not a soul was in sight in the main hall. Maybe they need to constrain the liberal use of their private dining rooms so that customers have nowhere but to use the main hall. Unless there are sufficient people in a party, use of private dining room shouldn’t be allowed. If they don’t put a check on this practice now, pretty soon what they’ll have is an empty dining hall while everyone would be sitting smugly in their private rooms. That would not augur well for the brand one bit.
Olivetto’s tentative foray into iftar deals is quite good but if Olivetto is to compete with the likes of heavyweights Hobnob Café, Arizona Grill, Roasters or even Necos, it will have to delve into the iftar dinner buffets big time.